Customer Testimonials
Service was great. Naca was a very good and knowledgeable service rep. I will request him in the future
Rotate and BALANCE of tires should always be a thing. Misconception through the years of service
Maus Nissan service department has always been very, very good. I’ve had two Nissan vehicles serviced over past 5 years and service advisor were always top notch. As far as sales I will never buy a car from them. I hate the $1000+ Maura care they put on cars it’s nothing more than a scam to mark up the price of cars! They used to run an add on tv “ never loose your business over price” I haven’t seen that add in years, and I know why!
Very simple to schedule service service on-line. Sign-in at Serv Dept smooth & quick. Vehicle was ready in reasonable time along with a wash!! Great job!!
Go see James Swanson, he gets you taken care of quickly and courteously. Will definitely come back for my next service.
Excellent service. Friendly salesman. Very carrying to assist with helping you achieve a great deal for a vehicle
Mary was great as always. Thanks to Maus and Mary . We will see you'll next time
Went for service which was excellent .they cleaned and rotated tires..explain what need to service
Dependable and reliable service. Eddie Aguayo is on the ball. Trustworthy and honest. I appreciate his time and patience in explaining things.
I appreciate the honesty and reliability of my service tech Eddie at Maus Nissan N.P.R. Honesty at a dealership is rare but I've found them to be reliable and trustworthy.
Their sales department is easy to work with, and their service department has experienced service riders and technicians. Who do a terrific job.
They worked hard in getting me a deal that would work for me. I have felt with Maus Nissan for many years. I felt I was treated respectfully. They were very professional. Thank you.
Everyone at this dealership is great! It’s always good to work with the service people. Hopefully one day I can find out why I still have a vibration at high speeds.
Purchased Gredit beauty this time.Very happy with your staff.Hawk and Damien truly an asset to Maus.Would not buy from any other deliver.
Didn’t like that their computer system automatically made me an appointment for a service I had no knowledge about at 7am then proceeded to blow up my phone with reminders. Took 3 days to get to a human to ask questions
John Thorne at Maus Nissan very helpful and choose in her new car and made the deal happen. Thank you.
Easy checkin process. Reps pretty much keep you informed. Upsell is prevalent, but that's most dealerships. Returned on time.
Humberto worked with us to get us in a 2024 Nissan kick and awesome and also Antonio as well in finance. Thank yall
Mary is an angel who always helps me with 5 star service that is genuine and empathetic. She’s an amazing person and deserves a raise !
Drew and Aaron went the extra mile to find us exactly the car we wanted. Thanks, Guys! Jarrod (spelling?) in Finance was friendly and efficient. Absolutely painless.
Service is good because everybody take good care of you the right way and sometimes we have good deals. We can make it work.
Excellent is all I do. Not necessary for further explanation if nothing negative to say.
I have been going to Maus NPR since 2017. I live closer to the Brooksville location, but continue to make the drive to NPR! 😁
This is my 4th Nissan from Maus. Been very happy. Service is good and very friendly.
Sal was excellent in his service ..communication..He helped me regain faith in Maus Nissan
This has been one of the best car purchases I have ever made. I not only LOVE the car but the staff was so friendly, knowledgeable, and helping me get the deal and payment I wanted. Thank you to Baha, Jared, Matt and the whole family at Maus Nissan.
Maus Nissan new port richey was very professional and helped us purchase two brand new vehicles ! Everyone was pleasant and very helpful .
As always present and Courteous , you do a great job every time that is why I bring my vehicle in
Friendly efficient knowledgeable personnel. Competive pricing the staff was very courteous and Xavier our salesperson was excellent in our purchase. We highly recommend him to other people
Tiffany was a great help.She definitely helped to make my experience an amazing one. I highly recommend her and she did an amazing job.
I’ve been to your Dealership a few times since I bought the vehicle new one year ago and each rep that I saw has been nicer than the nice before very helpful very knowledgeable teaching me how to use my new vehicle highly recommend your service department and the department
Nick is a great salesman. He knew what I wanted even before I did. He was patient while I tried out different vehicles
Tiffany was fast and efficient and easy to work with. The fresh baked cookies in the lobby are always on point.
Tiffany is outstanding!! She is always pleasant and takes awesome care of her customers. She is truly an asset to Maus Nissan.
Things went quickly and smoothly. It’s nice that they wash the car for you.
Tiffany and the Service Center are Awesome!! They are always courteous, and always make me feel at home.
Everyone was terrific at the dealership - loved the car and all the friendly people there
Great service and nice people will recommend to my friends and car perfect Nissan Sentra a beautiful car made a mistake with the been number otherwise ok
Great customer service, helped me get the exact car I wanted at a great price and made the car buying experience for me simple and easy even from Virginia! I would recommend them to anyone.
Inconvenience of having to bring my vehicle back. I live in Westley Chapel. Wait time both times totaled 4 hours
James Swanson went above and beyond as he died every time. We had to do a lot of coordinating to get my car in, as I’m out of town due to family emergency.
John Thorne is great he always takes the time to answer all my questions and handle any concerns I have. That is why my 2017 maxima is in such great shape.
Mosh Nissan job John is a great service writer in the entire staff. The organization is great 5 stars
Service depth was awsome. Polite I requed keys be up front as returning after they closed.. Front desk gave me my keys. Then answered Just walk around the lots to find your car. Wow just wander up and down front and back to find my car.. I then requested she call someone to at least let me know front or back lot. She then asked someone to get my car from the back.
Naca once again has gone above and beyond to help guide me and assist me with maintenance for my car. He truly cares about the customer and makes you feel like family
We had a very enjoyable time with our purchase from Maus! Would highly recommend them!
Awesome got me in a new car after my other one was totaled out from hurricane Debbie
Everything was good. Staff friendly. Nice lounge. Ya da ya da ya da ya da
They have always listened to me and solved most of the issues I have had with the vehicle.
Matt was a joy to work with. His knowledge on everything I was interested in was refreshing. This is the third vehicle I have purchased from Maus and they have delivered every time. Thanks again Matt.
Great service in a timely manner on a Saturday morning.. the advisor was welcoming and able to explain things so we can understand.
This is the best car buying experience I've ever had. Drew and the sales team are real professionals.
Best dealership to lease or buy a car from knowledgeable people who keep you updated on all your service options
Sal is always very kind, professional. He makes sure all my needs are met and was provided with excellent customer service.
Sales associate koebe dicecco was pleasant, knowledgeable and attentive. Maus facility was comfortable and well maintained. Overall our purchase experience was above our expectations.
Professional, good service, kindly treat customers, wonderful location, clean environment, patiently to answer whatever questions I asked. Please keep doing it.
My service advisor Sal ia very knowledgeable and very helpful, he will go above and beyond my expectations.
Great service! My service advisor was very helpful. Thank you, see you next time..Karen H
Excellent, friendly sales team and very thorough. buying experience. I bought a CPO vehicle and looking forward to take advantage of the benefits.
Nicole was great. I will be back soon for service. Keep up the good work.
I feel that this is the best auto dealership that cares about their customers 100%.
The sales staff are always professional and knowledgeable. The service dept is excellent and dependable.
Great car dealership. Keep up the great work. Always satisfied coming to take care of my vehicle.
I really appreciate how I was able to get a rental while they worked on my car that had a recall. Everyone was nice and attentive. I will definitely will be returning when I decide to up grade my car. Thank you
Matt also helped me. I hadn't owned a car for awhile after my grandchildren went home. I was very pleased with the great service
The service manager was great to deal with..fix was easy and no accusations this time
Always helpful and answer your questions. They explain why they are completing certain repairs on your vehicle.
I been visiting this location for seven years I had bought two cars there they very nice good customer service friendly staff thank you to everyone helping me
Jason is wonderful. He recently showed me some features my car has that I was not aware of.
Excellent service. Professional employees. Service Adisvisor Sal Iacone is my service advisor and is above and beyond.
Pleasant experience, I ended up getting a 2024 Pro 4x frontier and my wife a 2024 rogue SV.
The service writer, Eddie went above and beyond to make sure all of my concerns were taken care of.
Always come up there to see Mary. My husband took the car this time, got a random service advisor and he was also happy with his experience. Thank you.
They all are very caring and making sure everything is done right and you’re well satisfied
Maus Nissan is a very knowledgeable, caring, efficient, dealership. They deal with any issues very quickly.
As always Eddie was very professional and informed me about the service done. I believe he is looking out for me when I go there for service.
Love how they are fast at greeting you and getting you in. The shuttle service was.a.bonus and the driver.was excellent!
Good service, very friendly, attentive and explain everything so one can understand. Been a customer for 4 plus years !
Entire dealership is great! From the sales experience to the service afterwards. Staff members smile, are cheerful and helpful.
Sal worked above and beyond with professionalism and kindness. He did his best to get me in and out of there as quick as possible
Art was very helpful, friendly and informative. He was able to get me an appointment last minute to fix my tire. Will continue to go back and call him when I need help.
You are very lucky to have Sal Iacono working in your service dept in New Port Richey.
Great service, quick and efficient. Communication is excellent as well. Highly recommend. Great people to work with
Service was great. But the xx sales people trying to bait and switch on a vehicle really soured me from wanting to buy from Maus again. I have bought several cars from you and not sure if I will again after my experience
This last experience was amazing Mr. James is very professional and respectful and very diligent
John is amazing and respects all his customers.. men and women! Very helpful and reason I am there and say
I was greeted by Koebe, he completely understood the situation when I explained how I submarined my car. Got me into a 2020 Sentra! They'll work prices with you that's the best part!
My service advisor Sal is amazing. He is the reason why I continue to come back to this dealership.