Customer Testimonials

DealerRater logo
DealerRater Dec 7, 2024

I went in with my 21yr old daughter after having absolutely horrible experiences at 3 other dealerships on Saturday. The people at Mause were friendly, listened to my daughter about what she wanted and could afford and put her in a car she just loves. Then the icing on the cake was that she pulled an envelope from the Christmas tree and won $1,000.

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2024

Serena has provided us with excellent service each and every time we have visited! Outstanding!

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2024

The people were very nice and worked with our request. When the care was delivered from detailing the windows were dirty and the trunk items were not set up along with wrap still around the trunk and gas release.

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2024

Everyone at the dealership was great. Ben did a fantastic job. He worked with me to find the exact vehicle that I liked. He was great. You need more like him.. I was very happy when I left from Antonio to the guy that called the bank. They all went over and beyond to make me happy Gomez.

Read at DealerRater

DealerRater logo
DealerRater Nov 30, 2024

This was a really supportive shopping experience. I like that I felt like the sales man was honest and I was not being xxxxxxxxxxx at any point. It was authentic and I trust that I was well taken care of. Really respect how Hawk treated us and helped us make a good deal. Richard was also helpful. Thanks Maus Nissan for the warm welcome into the family.

Read at DealerRater

DealerRater logo
DealerRater Nov 27, 2024

The service department is always great at customer service and accommodating me when I'm there. Excellent at communication

Read at DealerRater

DealerRater logo
DealerRater Nov 26, 2024

There's not one negative word I can say with regards to Mike, Matt, Jaryd, or Maus Nissan. Everyone was eager to help me; offer me water, hold a door, or anything to accommodate any and all of my needs i would highly recommend Maus to friends and family.

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2024

Enjoy car but would like pin stripe added as other car dealers do. Also, day we bought car the water lines were being repaired. No bottle water available and NO bathroom facilities open. Salesman Nick Chabator was great!

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2024

This is the second truck that I purchased from them. Friendly, knowledgeable, and courteous. The same can be said for my salesman. It was his first sale since being hired. Great guy.

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2024

Super fast services and was really glad they did everything they can to get me a car that day.

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2024

They help me my with my new car a put me in a car that I am enjoying

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2024

Christian "Baja" Sanchez truly went above and beyond. He was extremely knowledgeable in answering all of my questions. He listened, was attentive and honest. I can't thank him enough for really working with me after an unfortunate situation. He got me in contact with the previous owner and even offered to drop off my new car. I highly recommend him for all your sales needs. Looking forward to my next oil change with Maus.

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2024

The best dealership overall that I have dealt with. Sales and especially service are excellent.

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2024

The 1st purchase of a used Pathfinder was a horrible experience all around except for the salesman Demetrius, he was Great! Then the truck had to be returned and we purchased a new Pathfinder instead. This process was excellent, from Demetrius the salesman to the woman who processed allmofnthe financial paperwork, she was fast, efficient, and made it a very good experience.

Read at DealerRater

DealerRater logo
DealerRater Nov 16, 2024

Maus is a great dealership with excellent customer service. They go the extra mile for their customers. I highly recommend Maus.

Read at DealerRater

DealerRater logo
DealerRater Nov 13, 2024

Tiffany is the best service person ever. I want let others work on my car. In the past when I can't get to her something always go wrong. I come 1.5hrs to the shop but it's well worth the drive. Tiffany very respectful, honest best work you all have.

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2024

Awesome service provided by John. Highly recommend for all your service needs. Easy to work with and understanding

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2024

It was a good experience. However, It took almost 6 hours and in retrospect I think it could have gone faster. Mike was patient and very helpful. Jared was as well. We think Maus did an excellent job. Thanks!!

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2024

The service was excellent, the work was done correctly, and the auto was returned on time and clean. I'm very happy with the service provided by Sal Iacono.

Read at DealerRater

DealerRater logo
DealerRater Nov 9, 2024

I recently purchased my second car from Maus Nissan and was happy with the trade offer and purchase process. I felt they rewarded me for following service recommendations with them by offering me well above book value. I drive a fair distance to service with them because they are a great team for that and sales both. Good people! I recommend to friends and family.

Read at DealerRater

DealerRater logo
DealerRater Nov 8, 2024

Dealership worked within our parameters and found a good deal! Still would like the whole deal presented and warranty options included up front and not while paperwork is being signed.

Read at DealerRater

DealerRater logo
DealerRater Nov 6, 2024

Naca Rivera was the best service representative, he kept me updated throughout the whole visit. He also made sure that I was updated about future maintenance.

Read at DealerRater

DealerRater logo
DealerRater Nov 6, 2024

Very helpful, though, and caring. Nick C. made sure I was satisfied with. my purchase.

Read at DealerRater

DealerRater logo
DealerRater Nov 5, 2024

Dealership is awesome excellent salesmanship with customers, especially Aaron our sales agent and Matt our finance advisor.

Read at DealerRater

DealerRater logo
DealerRater Nov 4, 2024

Mary is great. Very respectful and courteous. I will recommend maus Nissan to all my friends and family

Read at DealerRater

DealerRater logo
DealerRater Nov 4, 2024

Chas Johns and Rebecca Lafferty were outstanding and so was JD they answered all are questions came and picked me up from ST. Pete closed the deal never been happier when buy a car you did a great job thank you!!!

Read at DealerRater

DealerRater logo
DealerRater Nov 4, 2024

Humberto my sales representative was very attentive. He brought out two vehicles. The SV and the Sl model. He explained the difference between both and I chose the SL. Very nice young man!

Read at DealerRater

DealerRater logo
DealerRater Nov 4, 2024

Great experience. KP was great at helping find the perfect SUV. Loving my new rogue. Would 100 % recommend!!

Read at DealerRater

DealerRater logo
DealerRater Nov 2, 2024

The customer service and attention given to me as well as the other customers is very good.

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2024

Tiffany is the absolute best! She is very customer oriented and ensures a positive experience! I cannot say enough good things about her!!

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2024

Larry was great service was good car runs good window finally working all is good

Read at DealerRater

DealerRater logo
DealerRater Nov 1, 2024

Moss Nissan has been a great dealership from the day. I purchased the truck. They make sure that I am happy and that the truck is taken care of. James Swanson has been the best service advisor. And always make sure my truck is well taken care of whether it’s in for routine maintenance and service or an issue that is covered under warranty.

Read at DealerRater

DealerRater logo
DealerRater Oct 31, 2024

Guest service is great. Fast and reliable service. Good snacks. Would like to be offered free gas for survey completion

Read at DealerRater

DealerRater logo
DealerRater Oct 31, 2024

Dennis was the salesperson and he was a very kind and considerate of my needs

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

I’ve bought or lease 5 rehicles from this company. They are reliable and honest with great service.

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

The staff are very nice. They acknowledge you when you walk in. Sal is awesome.

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

John Thorne in service always takes good care of us. He treats us like people and not numbers and he is very honest.

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

She made me feel like the most important customer giving me the conveindence that she would advocate for what my car needed at this time and what I could wait until the next visit. I trusted her opinions. I will always make sure she is my advisor moving forward. She even left me a “Thank you “note in my car….made me leave with a smile.

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

James Swanson was an amazing, kind, professional, mindful of my financial situation, and very knowledgeable!!

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

This is my third Nissan Rogue purchase. Your dealership is just great! Absolutely no complaints..

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

I have hady car serviced at Nissan for 7 Years now and am happy with the service provided . Tiffany has always s been polite and informative before , during and after my car has been serviced. TY

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

Good customer service good Maus package They will work with you for a good deal on a vehicle

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

I have a older Nissan with over 400,000 miles they needed to do a readout that turned out fine I'm happy they could do that for me and we'll use them again!

Read at DealerRater

DealerRater logo
DealerRater Oct 30, 2024

This Nissan service department is always so welcoming and courteous. We love our Nissan and having exceptional service is icing on the cake. Our advisor James Swanson is a stand out guy!

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2024

Had my Titan serviced last week.Met up with Randy Alonso at 7.30am.Randy was very professional and a great help.I enjoyed the experience and thanks Randy,for all your help. Thanks. Karl Knocker.

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2024

It was one of better then any of the other visits I have had before

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2024

Over the years, John made me feel valued and that my thoughts were important. I Would say that he is the best service consultant I’ve works with.

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2024

The friendly staff and attention at Maus Nissan in New Port Richey Florida is unmatched by any other dealer in the area. I love my Rogue and it runs great. I get so many compliments on it. Thank you!

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2024

Jaryd was the consummate professional. Explained the process well and listened to my concerns. Finance and the dealership worked with me and I felt like I got a more than fair deal.

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2024

I have had good experiences with this company. Tiffany is a great person to deal with.

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2024

Amazing staff treated me like Family. My truck was delivered back to me cleaned. Thank You Nissan Maus!

Read at DealerRater

DealerRater logo
DealerRater Oct 27, 2024

Stellar dealership great service great sales. Everyone is super friendly and sincere. Would highly recommend this dealership any day of the week.

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2024

Tiffany was very kind and patient with me as I told my story. She is a great worker!

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2024

Wonderful service. John is always very helpful and pleasant. The dealership is always clean.s.

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2024

I have been dealing with Maus Nissan for about twelve years while owning two Nissans. I have been very pleased with the service.

Read at DealerRater

DealerRater logo
DealerRater Oct 26, 2024

JP and team rock and roll. Assisted us all the way, great place to get a vehicle!!

Read at DealerRater

DealerRater logo
DealerRater Oct 25, 2024

They worked with me to make a deal on the new car. Ben was great.

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2024

Our experience was super good. Tiffany is excellent. We are Very happy she is back

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2024

Very. Helpful and responsive.. salesman and finance specialist were knowledgeable pleasant and relaxed atmosphere in the store

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2024

I was extremely pleased with salesperson Casey, her manager and finance manager they were all three very kind and helpful with my situation and took in account my finances after loosing my car to Hurricane Helene

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

I had very good service and I love my jeep compass JD I think What is his name?

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

Always great work. Always friendly and on time. Clean customer area and showroom. Always have my nissan serviced here.

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

She was very nice and right on point with everything. Also very helpful. And was upfront about everything.

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

Excellent service! Fast & efficient service! Sal helped us & he was so knowledgeable and so helpful!

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

Tiffany is very professional,She speaks clearly and to the point.I think she is the right one,that s what she does.Thank you

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

The dealership in the sales department was excellent, F & I was excellent, service department was excellent. We unfortunately got totally screwed by the warranty company.

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

Everyone here makes you feel welcomed and comfortable. They are eager to assist you and put a smile on your face. Naca, Darmin, Aaron, Baja, and Nick are all great guys. There's a real family vibe here. Customer service excellence is alive and well at NPR Maus. Keep up the great work fellas.

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

Noticed an oil leak coming from our rogue. Called Tiffany who got me right in and took care of the problem.

Read at DealerRater

DealerRater logo
DealerRater Oct 23, 2024

I just purchased my second car from Maus Nissan. I was very happy with the price they gave me on my trade. I go somewhat out of my way to deal with them because I like the service. My car always looked like it came of the display floor after any service stop. I recommend to friends and family.

Read at DealerRater

DealerRater logo
DealerRater Oct 22, 2024

Good experience. I was encouraged to put WAYYYYY too much down for a lease though so I am disappointed in that, but my own fault I guess. Lots of pressure put on during sale.

Read at DealerRater

DealerRater logo
DealerRater Oct 22, 2024

They are very professional and they provide all information you need foe your best interest.

Read at DealerRater

DealerRater logo
DealerRater Oct 22, 2024

Great attitudes really liked their owner instilled confidence in my buy will do business with them again

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2024

Baja is the best salesman I loved my experience and will be back to buy more cars

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2024

Aaron was an Excellent sales person. Best I have had in over 50 years. Explained in detail all safety aspects and functions of all technology for this vehicle. No pressure sales. The added service for free was a bonus on the purchase. All of their staff (from sales to management) was great. Very professional and should be nominated for employee of the month. Have been using their service department for 2 years. Staff is the friendliest and most efficient in the area.

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2024

James Swanson is my service advisor and he is excellent. I always get good service. Everyone is friendly and courteous. Couldn't ask for better.

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2024

I write the same thing every time. Excellent service, kind and courteous staff. Great experience!

Read at DealerRater

DealerRater logo
DealerRater Oct 21, 2024

The service team always dose a great job of taking care of my truck. I have enjoyed working with Sal, he easy to work with.

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2024

Xavier was awesome & did a great job taking care of us!!! Will definitely be back the next time we need a car!!!

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2024

It was perfect costumer service. They were very friendly and they already did good job.

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2024

I stopped into the dealership to take a look at the new 2025 Kicks, since I was curious to see the new car. I was helped Casey Z. who was very friendly, professional and patient. After a test drive there was no "hard sell" pressure. I wasn't ready to buy at the moment and there was no attitude that one might get at some dealerships when they don't get a sell. I will definitely return when I'm ready to purchase. I was also very impressed with the charitable work the owner does in the community. These ...

Read at DealerRater

DealerRater logo
DealerRater Oct 20, 2024

The service advisor was courteous and explained what would be done. When an additional item was found he explained my choices so I could make the decision. The service advisor was Randy.

Read at DealerRater

DealerRater logo
DealerRater Oct 19, 2024

I wait while my car is being serviced and it doesn't take too long. They're professional and welcoming to customers.

Read at DealerRater

DealerRater logo
DealerRater Oct 19, 2024

Tiffany has been awesome accommodating with timing appointments around my work schedule Always helpful and great communication

Read at DealerRater


Leave Us A Review