⭐⭐⭐⭐⭐ 10/10 — An Absolutely Phenomenal Experience at Maus Nissan! I cannot say enough wonderful things about my experience with Maus Nissan! My vehicle purchase came with a few unique challenges on my end, but this incredible team went above and beyond to remove every obstacle and make sure I drove away in the exact vehicle I wanted. Their dedication, professionalism, and genuine commitment to customer satisfaction were nothing short of phenomenal! I want to give a very special shoutout to my salesman, Donnie, who was absolutely EXEMPLARY from beginning to end! Donnie took the time to truly listen to what I wanted and needed, maintained excellent communication with me every step of the way, and made me feel like so much more than just another customer. What stood out to me most was that he seemed genuinely just as excited about getting me into my new vehicle as I was! That kind of enthusiasm, authenticity, and personal investment is rare, and it made this experience incredibly special. I also want to recognize John in finance, who was equally outstanding! John was clear, direct, knowledgeable, and incredibly thorough. He took the time to break down the various products, services, and protection options available for my new vehicle, ensuring that I fully understood what I was being offered and could make informed decisions without feeling pressured. I truly appreciated his transparency, patience, and professionalism. What impressed me most about Maus Nissan was that when challenges arose, this team didn't focus on the obstacles — they focused on finding solutions! They worked together to make something happen that genuinely mattered to me, and I couldn't be more grateful. Purchasing a vehicle is a significant investment, and having a team that operates with integrity, honesty, enthusiasm, and a genuine commitment to their customers makes all the difference. Maus Nissan has absolutely earned my trust, my gratitude, and my highest recommendation! I am beyond excited about my new vehicle and even more excited to officially be part of the Maus Nissan family! 10 OUT OF 10 — HIGHLY RECOMMEND! Thank you, Donnie, John, and the entire Maus Nissan team, for making this such an incredible experience!

Terrible. Absolutely awful experience. Went in for a sunroof leak (second in less than a year) and left with a sunroof that still leaked, air conditioner not working and a melted seat. After purchasing my Pathfinder from them brand new less than 5 years ago.

I always have a great experience at Maus Nissan of New Port Richey! The staff is consistently friendly, professional, and helpful. A special shoutout to Mary for always providing excellent customer service and making the entire process easy and stress-free! I appreciate the clear communication, attention to detail, and care they put into every visit. It's why I continue to bring my vehicle here and would absolutely recommend them to family and friends!

This is the 4th car I bought at Maus and every time they do their best to listen to me and give me the best deal they can. I would like to give a shout out to Aaron and Drew for doing their best!

Thank you for letting us go home and come back.

Had a great experience leasing my new Murano from Maus Nissan! Julia was fantastic - go see her, definitely recommend!

I love my brand new Rogue! I had a great experience at Maus Nissan New Port Richey! Cristian ‘Baja’ Sanchez was phenomenal! If you need a vehicle go see him- definitely recommend!

Always excellent service! Chaminda is my service advisor, and he consistently provides outstanding customer service. He is professional, knowledgeable, friendly, and always takes the time to explain everything clearly and answer any questions I have. I truly appreciate his attention to detail and the care he takes to make sure everything is handled properly. It’s always a pleasure working with him. Thank you, Chaminda, for another great experience! ⭐⭐⭐⭐⭐

Damian Parrish was great: friendly, knowledgeable about the process and inventory, and no pressure at all. Highly recommend asking for him. The dealership gets 4 stars only because I haven't received all my sales paperwork yet.

(Translated by Google) ⭐⭐⭐⭐⭐ Exceptional Buying Experience! We want to extend a huge thank you to the team at the Nissan dealership for the incredible service they provided to my wife and me. From the moment we walked in, they made us feel comfortable and truly valued. A very special shout-out to Elizabeth, our sales consultant. Her professionalism, patience, and wonderful dedication made the entire process clear, smooth, and enjoyable. She answered all of our questions and guided us every step of the way. We also want to express our gratitude to the finance team, who were extremely attentive, friendly, and dedicated to helping us secure the best possible option for our situation. Without a doubt, top-notch customer service from start to finish. We recommend this dealership 100%! Thank you for everything! ⭐⭐⭐⭐⭐ Excellent shopping experience! We want to express our sincere gratitude to the Nissan dealership team for the incredible service they provided to my wife and me. From the very first moment, they made us feel comfortable and well taken care of. We would like to give special recognition to Elizabeth, our saleswoman. Her professionalism, patience, and excellent customer service made the entire process clear, transparent, and very pleasant. She answered all our questions and guided us in the best way possible. Likewise, we extend our thanks to the finance team, who were extremely attentive, friendly, and willing to help us find the best option for us. Without a doubt, first-class customer service. We wholeheartedly recommend this dealership! Thank you for everything. (Original) ⭐⭐⭐⭐⭐ Exceptional Buying Experience! We want to extend a huge thank you to the team at the Nissan dealership for the incredible service they provided to my wife and me. From the moment we walked in, they made us feel comfortable and truly valued. A very special shout-out to Elizabeth, our sales consultant. Her professionalism, patience, and wonderful demeanor made the entire process clear, smooth, and enjoyable. She answered all of our questions and guided us every step of the way. We also want to express our gratitude to the finance team, who were extremely attentive, friendly, and dedicated to helping us secure the best possible option for our situation. Without a doubt, top-notch customer service from start to finish. We recommend this dealership 100%! Thank you for everything! ⭐⭐⭐⭐⭐ ¡Excelente experiencia de compra! Queremos agradecer enormemente al equipo del concesionario Nissan por la increíble atención que nos brindaron a mi esposa y a mí. Desde el primer momento nos hicieron sentir muy cómodos y bien atendidos. Queremos hacer un reconocimiento muy especial a Elizabeth, nuestra vendedora. Su profesionalismo, paciencia y excelente trato hicieron que todo el proceso fuera claro, transparente y muy agradable. Supo responder a todas nuestras dudas y nos guió de la mejor manera. De igual forma, un agradecimiento al equipo de financiamiento, quienes se mostraron sumamente atentos, amables y dispuestos a ayudarnos a encontrar la mejor opción para nosotros. Sin duda, un servicio al cliente de primera clase. ¡Recomendamos este concesionario al 100%! Gracias por todo.

Friendly and get the job done. They also make sure your car is safe before you get it back. They keep you in formed at all times. Thank you job well done.